{"id":1316,"date":"2026-08-28T20:48:39","date_gmt":"2026-08-28T11:48:39","guid":{"rendered":"https:\/\/www.shikisai-paseri.jp\/?page_id=1316"},"modified":"2026-09-10T20:40:21","modified_gmt":"2026-09-10T11:40:21","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.shikisai-paseri.jp\/en\/faq","title":{"rendered":"Frequently Asked Questions | Private Rooms, Allergy Accommodations, Parking, and More. Shikina Tomoe Seri"},"content":{"rendered":"

Please tell me about delivery and takeout for catered meals and bento boxes.<\/strong><\/p>\n\n\n\n

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At our restaurant, we offer dishes prepared with care and love for memorial services, celebrations, business events, meetings, and entertaining guests, among other occasions,<\/p>\n\n\n\n

We offer boxed lunches suitable for a variety of occasions.<\/p>\n\n\n\n

We offer a variety of products, including boxed lunches, celebratory meals, memorial service meals, seasonal kaiseki meals, Japanese-style hors d'oeuvres, sashimi platters, and sushi, as well as children's meals.<\/p>\n\n\n\n

Depending on the area, we charge a delivery fee.<\/p>\n\n\n\n

We kindly ask for your understanding.<\/p>\n\n\n\n

Our experienced staff will assist you with your specific needs regarding purpose, details, budget, quantity, and delivery location.<\/p>\n\n\n\n

Please feel free to contact us regarding regular corporate use or invoicing.<\/p>\n\n\n\n

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Catering & Takeout<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n

Please tell me about lunchtime.<\/strong><\/p>\n\n\n\n

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At Shikina Tomoe Seri, we are open for lunch from 11:30 a.m. to 2:00 p.m. (last order at 1:30 p.m.).<\/p>\n\n\n\n

In our tranquil restaurant, where every room is a private dining room, we wholeheartedly serve seasonal kaiseki cuisine and lunch sets.<\/p>\n\n\n\n

Our restaurant is popular for a wide range of occasions, including celebrations, meals following memorial services, business entertaining, introductory meetings, anniversaries, dinners with close friends, meals while sightseeing, and banquets.<\/p>\n\n\n\n

Our kaiseki menu includes \u201cSeasonal Kaiseki,\u201d which is perfect for memorial services and formal dinners, as well as \u201cCelebratory Kaiseki,\u201d which is ideal for special occasions.<\/p>\n\n\n\n

For lunch sets, we offer four varieties of the popular \u201cTomoe Seri Set,\u201d as well as the \u201cSushi Set\u201d and \u201cSeafood Rice Bowl Set\u201d made with fresh local seafood,<\/p>\n\n\n\n

We offer Miyazaki specialties such as the \u201cMiyazaki Wagyu Steak Set,\u201d \u201cChikin Nanban Set,\u201d and \u201cHiyajiru Set,\u201d as well as other dishes. We also have three types of children\u2019s meals available.<\/p>\n\n\n\n

To ensure smooth delivery,Advance reservations<\/strong>We recommend this.<\/p>\n\n\n\n

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Lunch<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n

Please tell me about the evening session.<\/strong><\/p>\n\n\n\n

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We are open for dinner from 6:00 p.m. to 9:30 p.m. (last order at 8:30 p.m.).
<\/p>\n\n\n\n

In a calm and relaxing restaurant where every room is a private booth,<\/p>\n\n\n\n

We are dedicated to serving seasonal kaiseki courses and \u00e0 la carte dishes with the utmost care.<\/p>\n\n\n\n

Our restaurant is used for a wide range of occasions, including celebrations, post-memorial service meals, business entertaining, introductory meetings, anniversaries, dinners with close friends, meals while sightseeing, and banquets.<\/p>\n\n\n\n

We recommend making a reservation. (Same-day reservations may not be available.)<\/p>\n\n\n\n

You can choose between a 6:00 p.m. or 7:00 p.m. start time for the multi-course meal.<\/p>\n\n\n\n\n\n\n\n

Seasonal Kaiseki Course<\/strong><\/p>\n\n\n\n

Our seasonal kaiseki courses (reservation required) offer three distinct options. We are happy to discuss customizing the menu to suit your occasion or specific requests.<\/p>\n\n\n\n

We also offer special seasonal set menus (such as the Eel-Themed Kaiseki and the Spiny Lobster Kaiseki).<\/p>\n\n\n\n

A la carte dishes<\/strong><\/p>\n\n\n\n

In addition to \u00e0 la carte dishes featuring seasonal ingredients, we offer Ise lobster and hamo (conger eel) dishes, as well as Miyazaki specialties (such as Miyazaki beef, Jit\u014d chicken, hiyajiru, chicken nanban, and lettuce wraps) available \u00e0 la carte.<\/p>\n\n\n\n

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Dinner<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n

Can I use this for a meal after a shrine visit or a child\u2019s first seasonal festival?<\/strong><\/p>\n\n\n\n

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Yes. You can also use our restaurant for meals following family celebrations, such as a shrine visit for a newborn or a child\u2019s first seasonal festival.<\/p>\n\n\n\n

We can provide a baby playpen.<\/p>\n\n\n\n

Guests traveling with small children can also relax in a private room.<\/p>\n\n\n\n

We also offer first-meal sets and children's meals, so please let us know the ages and number of guests when you make your reservation.<\/p>\n<\/div>\n\n\n\n

Can we hold an \"Okuizome\" ceremony?<\/strong><\/strong><\/p>\n\n\n\n

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Yes. You can use it to celebrate the first solid food ceremony.
<\/p>\n\n\n\n

Advance reservations are required for the Okuizome meal.<\/p>\n\n\n\n

We can provide you with a written guide outlining the simple steps for conducting the first-meal ceremony.<\/p>\n\n\n\n

For commemorative photos, our staff can take pictures for you using your camera or smartphone.<\/p>\n\n\n\n

We also recommend that adults make reservations for their meals in advance.<\/p>\n<\/div>\n\n\n\n

About the First Meal Ceremony Cuisine<\/strong><\/p>\n\n\n\n

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The Okuizome ceremony has a long history and is believed to have originated from the \"Mano-hajime\" ritual practiced at the imperial court during the Heian period.<\/p>\n\n\n\n

This tradition is rooted in the hope that the child will wean successfully (become independent) and grow up well, and in the wish that the child will never go hungry throughout their life. Today, it is customary to celebrate this milestone at restaurants or at home when the child is around three months old.<\/p>\n\n\n\n

In keeping with traditional customs, our restaurant offers a set meal that includes whole sea bream, clam soup, red rice, and pickled plums.<\/p>\n\n\n\n

Traditionally, the small stones used for the \"teeth-hardening\" ritual are picked up from the grounds of the local shrine, and the child\u2019s name is written on them,<\/p>\n\n\n\n

We will offer it to the local shrine we picked up after the first-meal ceremony.<\/p>\n\n\n\n

For that reason, we do not carry small stones at our store.<\/p>\n\n\n\n

<\/p>\n<\/div>\n\n\n\n

Do you have private rooms?<\/strong><\/p>\n\n\n\n

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To ensure that all our guests can enjoy a relaxing time at our restaurant,<\/p>\n\n\n\n

All rooms are private. (7 rooms total; seating at the counter is limited to one party.)<\/p>\n\n\n\n

Feel free to use our restaurant for celebrations, post-memorial service meals, business entertaining, introductory meetings, anniversaries, dinners with close friends, meals while sightseeing, banquets, and more.<\/p>\n\n\n\n

To ensure we can reserve a private room and provide you with a smooth experience, we recommend making a reservation in advance.<\/p>\n\n\n\n

Please contact us as soon as possible.<\/p>\n\n\n\n

If you have any questions or requests, please feel free to contact us.<\/p>\n\n\n\n

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Introduction to Our Various Rooms<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n

Can you accommodate allergies?<\/strong><\/p>\n\n\n\n

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At our restaurant, we do our best to accommodate mild food allergies, such as shellfish, buckwheat, and egg allergies.
However, for guests with severe allergies, we prioritize safety above all else and, as a general rule, are unable to accommodate them.<\/p>\n\n\n\n

We sincerely appreciate your understanding and cooperation.<\/p>\n<\/div>\n\n\n\n

Can I use this for an introductory meeting?<\/strong><\/p>\n\n\n\n

\n

Yes. You can use our venue for important family gatherings, such as the meeting between the two families or a meal following the engagement ceremony.<\/p>\n\n\n\n

At Shikina Tomoe Seri, we offer private rooms where small groups can relax and enjoy a leisurely meal.<\/p>\n\n\n\n

You can choose from a variety of meal options, such as celebratory kaiseki and seasonal kaiseki, based on your budget and preferences.<\/p>\n\n\n\n

If you plan to use our restaurant for an introductory meeting, please let us know when you make your reservation, and we\u2019ll be happy to assist you with seating and menu selections.<\/p>\n\n\n\n

<\/p>\n<\/div>\n\n\n\n

Can I use this for business entertaining or meetings?<\/strong><\/p>\n\n\n\n

\n

Yes. You can use it for business entertainment and dinners with important clients.<\/p>\n\n\n\n

We have private rooms where you can converse without worrying about those around you, so you can enjoy your meal in a relaxed atmosphere.<\/p>\n\n\n\n

In the evenings, we serve seasonal kaiseki meals, and we\u2019re happy to discuss your budget and menu options.<\/p>\n\n\n\n

We also offer dishes featuring local ingredients, such as seasonal fish from Miyazaki and Miyazaki Wagyu beef.<\/p>\n<\/div>\n\n\n\n

Can this be used for celebrations marking longevity milestones such as the 60th, 70th, 77th, and 88th birthdays?<\/strong><\/p>\n\n\n\n

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Yes. You can also use this to celebrate the longevity of your family members, such as their 60th, 70th, 77th, 80th, and 88th birthdays.<\/p>\n\n\n\n

We have private rooms available where you can relax with your family.<\/p>\n\n\n\n

We can discuss menu options tailored to the nature of the celebration, the guest\u2019s age, and your budget, so please mention \u201clong-life celebration\u201d when making your reservation.<\/p>\n<\/div>\n\n\n\n

<\/p>\n\n\n\n

Can I use this for a meal after a memorial service or Buddhist ceremony?<\/strong><\/strong><\/p>\n\n\n\n

\n

Yes. You are also welcome to use our facilities for meals following memorial services.<\/p>\n\n\n\n

We offer private rooms and large banquet halls for family and relatives\u2019 gatherings.<\/p>\n\n\n\n

We can offer kagezen or kaiseki meals tailored to your budget, so please let us know when making your reservation that the event is a memorial service.<\/p>\n\n\n\n

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Introduction to Our Various Rooms<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n

What is the maximum number of guests allowed for a banquet?<\/strong><\/strong><\/strong><\/strong><\/p>\n\n\n\n

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We can accommodate everything from small dinners to large group banquets.<\/p>\n\n\n\n

The banquet hall can accommodate up to 24 guests.<\/p>\n\n\n\n

Please let us know the number of guests and your seating preferences when you make your reservation.<\/p>\n\n\n\n

You can use our facilities for corporate gatherings, family and relatives\u2019 dinners, year-end parties, New Year\u2019s parties, and more.<\/p>\n\n\n\n

\n
Introduction to Our Various Rooms<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n

<\/p>\n\n\n\n

Can I use this service with children?<\/strong><\/strong><\/strong><\/strong><\/p>\n\n\n\n

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Yes. Guests with children are welcome.<\/p>\n\n\n\n

We have private rooms available so you can relax and enjoy your meal with your family.<\/p>\n\n\n\n

We also offer dishes and desserts for children.<\/p>\n\n\n\n

Please let us know the ages and number of children when you make your reservation, and we will be happy to assist you.<\/p>\n<\/div>\n\n\n\n

<\/p>\n\n\n\n

<\/p>\n\n\n\n

Can I add an all-you-can-drink option?<\/strong><\/strong><\/strong><\/strong><\/strong><\/p>\n\n\n\n

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We are open to discussing arrangements only for groups of 10 or more.<\/p>\n\n\n\n

Please contact us with details such as the number of guests, your budget, and the menu for the kaiseki meal.<\/p>\n\n\n\n

If you are planning a group visit, we recommend that you contact us as early as possible.<\/p>\n<\/div>\n\n\n\n

<\/p>\n\n\n\n

<\/p>\n\n\n\n

Can we use this service for corporate purposes or to order boxed lunches for meetings?<\/strong><\/strong><\/strong><\/p>\n\n\n\n

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Yes. We offer boxed lunches and catered meals for corporate meetings, training sessions, lectures, and business entertaining.<\/p>\n\n\n\n

We can discuss your needs based on quantity, budget, and intended use.<\/p>\n\n\n\n

For orders of a substantial quantity, we recommend making your reservation as early as possible due to procurement and food preparation requirements.<\/p>\n\n\n\n

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Catering & Takeout<\/a><\/div>\n<\/div>\n\n\n\n

<\/p>\n<\/div>\n\n\n\n

Can I pay by invoice for corporate accounts?<\/strong><\/strong><\/strong><\/strong><\/strong><\/p>\n\n\n\n

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We can accommodate your request depending on the nature of your use and the terms and conditions.<\/p>\n\n\n\n

If you would like to pay by invoice for meeting boxed lunches, catered meals, or banquets, please contact us in advance.<\/p>\n\n\n\n

For corporate customers using our services for the first time, we will review your order details and provide further guidance.<\/p>\n<\/div>\n\n\n\n

How many days in advance should I order catering or boxed lunches?<\/strong><\/strong><\/strong><\/strong><\/strong><\/p>\n\n\n\n

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Although it varies depending on the product and quantity, as a general rule, orders must be placed at least two days in advance.<\/p>\n\n\n\n

Even for small orders, we need time to source and prepare the ingredients, so we recommend making your reservation as early as possible.<\/p>\n\n\n\n

Please contact us well in advance, especially on weekends and holidays, during peak travel seasons, and during times when there are many memorial services or celebrations, as well as for large orders.<\/p>\n<\/div>\n\n\n\n

<\/p>\n\n\n\n

Do you offer catering delivery?<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/p>\n\n\n\n

\n

Regarding delivery, we are happy to discuss options based on your order total, quantity, delivery area, and our availability on the day of delivery.<\/p>\n\n\n\n

In addition, a delivery fee will apply. The amount varies depending on the distance.<\/p>\n\n\n\n

If you would like your order delivered, please provide the delivery address, preferred delivery time, and quantity when placing your order.<\/p>\n<\/div>\n\n\n\n

<\/p>\n\n\n\n

Can I make a reservation by phone or online?<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/p>\n\n\n\n

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You can make a reservation by phone or online.<\/p>\n\n\n\n

Whether it\u2019s for a first-meal ceremony, a meet-and-greet, a business reception, a memorial service, a large gathering, or special dietary accommodations for allergies, please let us know your specific requests when making your reservation.<\/p>\n\n\n\n

If you would like to discuss the menu or seating arrangements in more detail, we recommend that you contact us by phone.<\/p>\n\n\n\n

<\/div>\n<\/div>\n\n\n\n

Is this facility accessible to wheelchair users?<\/strong><\/strong><\/strong><\/strong><\/strong><\/p>\n\n\n\n

\n

Yes. We have private rooms on this floor that are easily accessible to guests in wheelchairs.<\/p>\n\n\n\n

Please feel free to ask us any questions when making your reservation.<\/p>\n<\/div>\n\n\n\n

Is there a parking lot?<\/strong><\/p>\n\n\n\n

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We have a private parking lot on the east side and behind our store. It can accommodate a total of 16 cars.
If the parking lot is full, please let us know and we'll assist you.<\/p>\n<\/div>\n\n\n\n

<\/div>\n\n\n\n

Please tell me about cancellations.<\/strong><\/p>\n\n\n\n

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As a general rule, the cancellation policy for all reservations is as follows<\/p>\n\n\n\n

    \n
  • We charge a cancellation fee starting 3 days before your reservation date.
    (For example: If your appointment is on Saturday, starting three days prior\u2014on Wednesday.)<\/li>\n\n\n\n
  • peak season<\/strong>: A cancellation fee will apply starting 6 days before your reservation date.
    (This applies to March, the Golden Week holidays in May, August, November, and December.)<\/li>\n<\/ul>\n\n\n\n

    Cancellation Fees<\/strong><\/p>\n\n\n\n

      \n
    • Cancellation fee<\/strong>50% of the meal charge<\/li>\n\n\n\n
    • For table reservations only<\/strong>: 5,000 yen per person as a seating fee<\/li>\n<\/ul>\n\n\n\n

      For cancellations made in full on the day of your reservation, the following cancellation fees will apply.<\/p>\n\n\n\n

        \n
      • Same-Day Cancellation Fee:<\/strong>100% of the meal charge<\/li>\n\n\n\n
      • Same-Day Cancellation Fee for Seat-Only Reservations<\/strong>10,000 yen per person for seating<\/li>\n<\/ul>\n\n\n\n

        <\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

        Please tell me about your catering and bento delivery and takeout services. At our restaurant, we offer catered bento boxes\u2014featuring dishes handmade with care\u2014that are perfect for a variety of occasions, including memorial services, celebrations, business events, meetings, and entertaining guests. Our menu includes a variety of bento boxes, celebratory dishes, memorial service meals, seasonal kaiseki courses, Japanese-style hors d\u2019oeuvres, sashimi platters, sushi, and children\u2019s meals. Please note that delivery fees may apply depending on your location. We appreciate your understanding. Our experienced staff will assist you with your specific needs regarding the occasion, menu, budget, quantity, and delivery location. Please feel free to contact us regarding regular corporate orders or invoice arrangements. For lunch...<\/p>","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1316","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.shikisai-paseri.jp\/en\/wp-json\/wp\/v2\/pages\/1316","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.shikisai-paseri.jp\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.shikisai-paseri.jp\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.shikisai-paseri.jp\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.shikisai-paseri.jp\/en\/wp-json\/wp\/v2\/comments?post=1316"}],"version-history":[{"count":49,"href":"https:\/\/www.shikisai-paseri.jp\/en\/wp-json\/wp\/v2\/pages\/1316\/revisions"}],"predecessor-version":[{"id":1427,"href":"https:\/\/www.shikisai-paseri.jp\/en\/wp-json\/wp\/v2\/pages\/1316\/revisions\/1427"}],"wp:attachment":[{"href":"https:\/\/www.shikisai-paseri.jp\/en\/wp-json\/wp\/v2\/media?parent=1316"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}